Login
Member

Email

Password


Not a member

By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more.


New Update Toys

New Product in 2020 March Sex Toys List

ASK to Dr.SexToy

ASK to Dr.SexToy

Category

Vibrators Male masturbators TOKYO DESIGN japan-quality sextoys-test Tenga Magnum Michinoku Dildo S size FLESH LIGHT Vagina NEW Scramble penis New JOY BELT Black First time masturbator FLESHLIGHTGirls

Returns and Refunds

You may claim a refund, return or exchange your purchased items when they are damaged or defective within 24 hours after delivery.

Note: We completely check our product at the time of shipment. Chances are very low that you can get damaged or defective product, so we suggest you to shoot “Unboxing Video”. It is easy for us to analyse our mistakes and consider your refund and return complain. Remember, start video shooting with display the invoice and tracking no.

We do not refund any shipping charges for returned or exchanged items. To initiate refund policy, we required our product. So you have to ship it back to our address first. Then we will check it and proceed with the refund procedure.

Once opened, liquid products like lubes & lotions, cleaner sets etc., as well as batteries cannot be returned.

We will not accept replacements, exchanges, refunds for products that are not to your liking. Most of our products are personal in nature. Please check products description and picture before confirming your order. We do not consider any complain that is related to product description. We mentioned all details on website already.

Just contact our Customer Service immediately and we will act diligently to replace your items as soon as possible.

For all orders, we kindly ask you to please allow up to 3 weeks to receive your replacement items or refunds.

Cancellation Policy

Cancellation requests shall be considered when made within 24 hours after placing the order.
However, when the shipment process has already been initiated the cancellation request cannot be entertained.

Customs and Import Duties

Your order may be subject to taxes and import duties levied by your customs authorities once the package reaches your country.

Any additional charges for your items to clear customs must be borne by you.
These charges imposed by customs are beyond our control and we can not make any predictions about how high they may be.
We advise you to check with your local customs authorities for further information.

Moreover, since you are considered to be the importer of record you are obliged to comply with all laws and regulations of the country in which you receive the products.

Responsibility of knowing the laws of the country in which you receive the products is yours as they apply to adult products.
SEX TOYS INDIA will not be held responsible, nor issue credit for items seized by the customs authorities of any country.